CUSTOMER SERVICE: Which Path Do You Take?

As a business owner, you already know that not every sales transaction is going to go smoothly. When it comes to customer service, you will have to decide which road to go down when dealing with an unsavory client. I've always been a firm believer, that you catch more flies with honey than with vinegar.

 

THE CHOICES YOU MAKE CAN HAVE A DIRECT EFFECT ON YOUR CASH FLOW. 

Through good times and bad, a solid relationship with your customer base will help ensure that your business continues to flourish. When clients feel respected and understood they will be more likely to treat you and your business the same. 

 

Many of today’s most successful companies are built around outstanding customer service and strong credit policies and procedures. 

I work with Business Owners, CEO's, Presidents and Accounts Receivable Staff to implement & maintain strong, solid credit policies and procedures. Developing strong and solid credit policies & procedures can take time and dedication.

I can help you create these credit policies & procedures and work with you and your team to ensure that all parties have a clear, confident understanding.

Do you know the advantages of having proper Policies & Procedures in place? Give me a call and let me help you build strong credit policies & procedures to mitigate the risk of you not getting paid!  306 520 4009.